Last Updated: [Insert Date]
At Zapitly (referred to as "Company," "we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. Your privacy is important to us, and maintaining your trust is paramount. This Privacy Policy outlines how we collect, use, process, and disclose information about you when you use our website, mobile application, and related services (collectively referred to as "Services").
By accessing or using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy, in addition to agreeing to our Terms of Use. We encourage you to review this Privacy Policy periodically to stay informed about our data collection practices and any updates we may make.
For any queries or clarifications regarding this policy, please contact us at [Insert Contact Email].
1. Applicability and Scope
This Privacy Policy explains:
The types of information Zapitly collects from you when you use our Services, either directly or through automated means.
Our practices for collecting, using, maintaining, protecting, and disclosing your information.
This policy applies only to the information collected through Zapitly’s Services and any communications (such as emails, text messages, etc.) sent through or in connection with our Services. It does not apply to third-party websites, services, or platforms that may be linked to or interact with our Services. We encourage you to review the privacy policies of such third parties.
Please read this policy carefully to understand how we treat your information. By accessing or using our Services and/or registering for an account, you consent to Zapitly’s collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information we request, we may not be able to provide all of our Services to you.
2. Information We Collect and How We Collect It
Zapitly collects several types of information about users of our Services, which may include Personal Information and Non-Personal Information.
A. Personal Information
Personal information refers to any information that can identify you as an individual, which includes but is not limited to:
Identity Data: Name, address, email address, mobile phone number, gender, date of birth, and login credentials.
Transactional Data: Information related to your purchases, order history, payment details (e.g., credit/debit card information), and billing information.
Account Profile Information: Information you provide through your account, such as profile pictures, bios, and preferences.
B. Non-Personal Information
Non-personal information refers to data that does not identify you specifically, such as:
Usage Data: Browsing history, search queries, clickstream data, and app usage data.
Device Data: Information about your internet connection, device (e.g., IP address, operating system, browser type), and mobile network information.
Location Data: Information about your device’s location, subject to your consent.
C. How We Collect Information
We collect information through the following means:
Directly from You: When you provide information by registering for an account, completing transactions, subscribing to services, or contacting customer support.
Automatically: As you navigate through the Services, we may collect information automatically through technologies such as cookies, web beacons, and similar tracking mechanisms.
From Third-Party Sources: We may receive information from third-party partners, such as social media platforms, marketing partners, or analytics providers, authorized by you.
3. How We Use Your Information
Zapitly uses the information we collect from and about you to provide, maintain, and improve our Services. The purposes for which we may use your information include:
Providing Services: To deliver products and services you request, including processing transactions, verifying your identity, and managing your account.
Improving User Experience: To personalize content, tailor product recommendations, and enhance your overall experience on our platform.
Marketing and Communication: To send you promotional materials, offers, newsletters, or notifications about your account or transactions.
Customer Support: To respond to your inquiries, complaints, or requests for support.
Analytics and Research: To understand how users interact with our Services and improve functionality based on user behavior patterns.
Legal and Security: To comply with legal obligations, enforce our terms of service, protect our rights, and detect and prevent fraud or other illegal activities.
4. Sharing Your Information
Zapitly may share your personal information in the following ways:
A. With Service Providers
We share information with third-party service providers (such as payment processors, delivery partners, and hosting services) who assist us in delivering the Services. These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
B. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the business transaction. If such a transfer occurs, we will ensure that the entity receiving your information agrees to treat it in accordance with this Privacy Policy.
C. Legal Obligations
We may disclose your information to law enforcement, regulatory authorities, or other governmental bodies if required to comply with legal obligations, such as court orders, subpoenas, or investigations.
D. With Your Consent
We may share your personal information with third parties when you have provided explicit consent for such sharing.
E. Aggregated and De-Identified Data
We may share anonymized or aggregated data with third parties for research, marketing, or analytics purposes, provided that such data does not identify any individual user.
5. Cookies and Tracking Technologies
Zapitly uses cookies, web beacons, and other tracking technologies to collect information about your interactions with our Services. These technologies help us provide a better user experience by remembering your preferences, tracking usage trends, and delivering relevant content or advertisements. You may adjust your browser settings to block or delete cookies, though this may impact your ability to use some features of the Services.
6. How We Protect Your Information
Zapitly takes the security of your personal information seriously. We implement industry-standard physical, electronic, and procedural safeguards to protect your data from unauthorized access, loss, misuse, or alteration. Some of the measures we use include encryption of sensitive data, secure servers, and access controls that limit who can view your information.
Although we strive to protect your information, no method of transmission over the internet or electronic storage is entirely secure. By using our Services, you acknowledge the risks involved in transmitting data over the internet.
7. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update Information: You may access and update your account information at any time through the account settings on our platform.
Delete Your Account: You may request to delete your account and associated data by contacting us at [Insert Contact Email]. Please note that we may retain certain information to comply with legal obligations or for fraud prevention.
Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or updating your communication preferences in your account settings.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any changes will be posted on this page, and we may notify you of significant updates. Your continued use of the Services after any changes have been made constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer (DPO) at [Insert Contact Email].